neo-basin
Home About Services Contact Advertising Content

Privacy Policy

Last updated: August 2026

Introduction

This Privacy Policy explains how neo-basin collects, uses, and protects personal information when you interact with our website and services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect information that you provide directly to us when you:

  • Submit consultation request forms
  • Contact us via email
  • Subscribe to newsletters or updates
  • Engage with our services

The types of information we collect include:

  • Name and contact details
  • Company or organization name
  • Email address
  • Service preferences and requirements
  • Any information you choose to provide in messages or forms

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide requested services
  • To schedule and conduct consultations
  • To send service-related communications
  • To improve our website and service offerings
  • To comply with legal obligations

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Consultation requests and related communications are typically retained for administrative purposes for up to three years.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website or conducting our business
  • When required by law or to protect our legal rights
  • With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability

To exercise these rights, please contact us at [email protected].

Cookies

Our website uses cookies to improve your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

neo-basin
47 Colmore Row
Birmingham, B3 2BS
United Kingdom
Email: [email protected]

neo-basin

Sustainable energy consulting for forward-thinking businesses in Birmingham and across the West Midlands.

Services

Energy Audits Renewable Planning Carbon Reduction Consultation Booking

Company

About Us Contact Privacy Policy Terms of Use

Legal

GDPR Compliance Cookie Policy

© 2026 neo-basin. All rights reserved.

We use cookies to improve your experience on our site. By continuing to browse, you accept our use of cookies.

Learn More